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Client portal

Live visibility for every lift in your portfolio.

Launching 2026
A secure, audit-ready dashboard giving managing agents and FM teams real-time visibility of every visit, defect, certificate and invoice.
2016
Established
300+
Sites supported since 2016
800+
Lifts serviced since 2016
<1hr
Attendance target (core area)

What's coming

Built around the questions you actually get asked.

The portal is being built around real workflows from real property managers — board reports, insurer queries, leaseholder questions, end-of-year capex planning. No vanity metrics, no impossible-to-export PDFs.

Live document library

Every visit report, certificate and Thorough Examination — searchable by lift, by site, by date.

Defect tracker

Open Cat A/B/C items with status, owner and target date. Audit-ready in one click.

Portfolio dashboard

Lift-count, MTBF, response performance and spend trended across your sites.

Real-time alerts

Email and SMS notifications for emergency call-outs, completion of works and certification renewals.

Existing client?

Until the portal launches, your account manager will continue to provide visit reports, certificates and live updates by email or phone.

Email account managerRequest portal access updates

Status

Currently in private beta with three managing-agent partners. General release planned for 2026.

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Ready to discuss your lift requirements?

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